What are the responsibilities and job description for the Executive Meeting & Events Manager - Aria position at MGM Resorts International?
JOIN THE SHOW: Aria Resort & Casino is currently seeking a dedicated Executive Meetings & Events Manager to serve as the primary contact for smaller convention groups.
In this pivotal role, you will be responsible for acquiring rooming lists, managing transportation logistics, coordinating meeting room arrangements, and liaising with billing and credit departments.
The overarching goal is to meticulously craft an outstanding experience for our convention attendees, ensuring seamless coordination and exceeding their expectations. Join us in delivering excellence in service.
WHAT WILL YOU DO:
- Autonomous Program Management:Work independently and unsupervised to ensure that all program requirements and client requests are facilitated to the highest standards.
- Client and Internal Coordination:Work directly with clients and internal departments, overseeing various functions, including transportation, guest rooms, meetings, pre-planning, limos, amenities, site inspections, credit, Banquet Event Orders (BEO's), and diagrams.
- Effective Communication:Assume the pivotal role of the main point of communication between the client and all departments within the property, both in pre-planning and on-site.
- Interdepartmental Collaboration:Develop a robust working relationship with all support departments, ensuring seamless collaboration for a successful event for our customers and take accountability for the overall success of multiple conventions happening simultaneously, demonstrating adept management skills in handling various events concurrently.
WHAT WILL YOU NEED?
- Bachelor'sDegreeHotelAdministrationorequivalentworkexperience.
- One(1)yearofexperienceinahotelorconventionservicesdepartment.
- Workvariedshifts,toincludeweekendsandholidays.
WHAT WILL MAKE YOU STAND OUT?
- KnowledgeableofFrontDeskand/orConventionReservationsprocedures
- Knowledgeableofmeetingspaceandroomcapacities
- Generalknowledgeofmathematicalskillsincludingaddition,subtraction,multiplicationanddivision,moneyhandling
- BasicknowledgeofcomputersoftwaretoincludeOutlook,MSWord,Excel,andPowerPointaswellasofficeequipment, i.e.telephone,copier,faxmachine.
- Excellentcustomerserviceskillsandinterpersonalskillstoeffectivelycommunicatewithallbusinesscontacts.
