What are the responsibilities and job description for the Floor Supervisor - Table Games - Aria position at MGM Resorts International?
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
STARTING PAY RATE: $37.72
THE JOB
It is the responsibility of the Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and table games personnel, including reconciling table accounts, while providing excellent guest service.All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
THE DAY- TO- DAY
- Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests
- Monitor guest flow and notify management when adjustments to open table games are needed
- Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy
- Maintain proper bankroll levels to accommodate existing or anticipated play
- Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment
- Verify the accuracy of all documents and ensure that all procedures are adhered to
- Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected
REQURIED
- High School Diploma, GED or equivalent
- Age 21
WHAT WILL MAKE YOU STANDOUT
- 2 Years of Prior Casino operations experience
- 2 Years of Prior Supervisory experience
- 2 Years of Prior Dealing experience
- 3 core games plus all carnival games offered
THE IDEAL CANDIDATE
- Ability to function and act independently
- Able to effectively communicate in English, in both written and verbal forms
- Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Effective listening abilities with strong judgment skills
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
Salary : $38
