What are the responsibilities and job description for the Front Desk Representative - Borgata position at MGM Resorts International?
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB :
Are you passionate about creating unforgettable guest experiences? As a Front Desk Representative, you'll be the first to greet our guests, setting the stage for extraordinary moments.
THE STARTING RATE : $17.00
THE DAY-TO-DAY :
Welcome guests to the property and MGM Resorts, providing excellent service, anticipating needs, and resolving any issues.
Ensure smooth check-ins and check-outs for early / late arrivals, walk-ins, and all related tasks.
Enhance guest experiences by offering upgrades when available
Collaborate with Housekeeping and other departments to meet guest requests and expectations.
Accurately process charges, payments, and transactions while following cash handling procedures.
Manage key issuance while ensuring guest security, privacy, and a seamless experience throughout their stay.
THE IDEAL CANDIDATE :
High School Diploma, GED or equivalent
Work varied shifts, to include weekends and holidays
Strong communication skills in English, both written and verbal.
Ability to recognize and respond to individual needs, handling situations calmly and professionally.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and office equipment (phone, copier, fax).
Well-organized, able to meet deadlines and manage time efficiently with attention to detail.
Strong listening and judgment skills.
Knowledge of room capacities and amenities.
Excellent customer service and interpersonal skills for effective communication.
Professional appearance, following company grooming standards.
THE PERKS & BENEFITS :
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
FULL JOB DESCRIPTION :
https : / / mgmresorts.marketpayjobs.com / ShowJob.aspx?EntityID=2&jobcode=14611
Are you ready to JOIN THE SHOW ? Apply today!
Salary : $17
