Learning & Development Partner - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB :

Are you looking to elevate your Learning & Development career? Do you see yourself as being an expert at leading the way of facilitating large teams? If you have a compassionate flair for teaching, and you thrive in fast-paced and evolving environments, then we'd love for you to Join The Show as our new Learning & Development Partner .

THE DAY-TO-DAY :

Manage the implementation of new hire orientations and enterprise-wide learning initiatives.

Partners with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting.

Leverage a world-class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning.

Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives.

Produce, compile, and evaluate pre- and post-course data for measurement of learning quality, participation, satisfaction, performance, and business impact.

Recommend alternative training methods as needed.

Partner and consult with operational experts and corporate entities to conduct needs / root cause / gap analyses then designs and delivers appropriate learning and custom designed solutions

Design and generate data reporting, information, and documentation in the learning management system.

Engage in self-directed work, create, and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude as well as minimal supervision.

Manage training center operations for classroom set-up and break down, material preparation, scheduling, inventory ordering, and resource allocation.

Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.

Advise employees on professional development opportunities, such as courses offered on the educational assistance program as well as career advancement programs, etc.

Resolves internal guest complaints within scope of authority; otherwise refers the matter to management.Notifies senior management and / or Security of all unusual events, circumstances, missing items, or alleged theft.

THE IDEAL CANDIDATE :

Previous experience working in a similar resort setting.

Experience in leading large classroom trainings, new hire orientations, departmental sessions, and corporate workshops.

Bachelor's Degree or equivalent work experience.

At least one (1) year of prior experience in adult learning, training, and facilitation.

Strong relationship-building skills, empathy, and ability to manage and organize projects efficiently.

Able to work in an open office setting at MGM Springfield, Monday - Friday.

THE PERKS & BENEFITS :

Wellness incentive programs to help you stay healthy physically and mentally.

Health insurance : Medical / Dental / Vision, Paid-Time Off and 401K option.

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room.

Free parking on and off shift.

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION :

https : / / mgmresorts.marketpayjobs.com / ShowJob.aspx?EntityID=2&jobcode=19081

Are you ready to JOIN THE SHOW ? Apply today!