What are the responsibilities and job description for the Customer Service and Marketing Outreach Associate position at MGN Foundation?
Purpose:
Attract and serve customers by providing exceptional product and service information through engaging community outreach and dynamic marketing promotions. This role is perfect for individuals aspiring to grow into management positions with hands-on training and mentorship provided!
Key Responsibilities:
Customer Engagement: Attract potential customers by addressing product and service inquiries and providing tailored solutions.
Account Setup: Open and maintain customer accounts by accurately recording account information.
Problem Resolution: Resolve product or service challenges by identifying customer complaints and offering effective solutions.
Recommendations: Analyze customer needs to recommend potential products or services to management for business growth.
Team Contribution: Collaborate with the team to accomplish results, ensuring a seamless customer experience and continuous improvement.
Qualifications:
Strong Customer Service and problem-solving skills
Demonstrated Product Knowledge and ability to share information effectively
Market Awareness and ability to analyze customer needs
Excellent Listening, Phone Communication, and Documentation skills
Ability to multitask, resolve conflicts, and adapt to a fast-paced environment
Focus on quality, teamwork, and achieving results
Why You’ll Love This Role:
Network with amazing people and industry professionals
Contribute to impactful campaigns
Enjoy a positive, team-oriented environment
Access growth opportunities and management training programs
Explore travel opportunities while expanding your career horizons
Thrive in a stimulating and rewarding environment designed for success!
Salary : $35,000 - $55,000
