Event Customer Service Representative

Join our team as an Event Customer Service Representative and play a key role in increasing awareness of our clients' products through engaging, pre-planned local events. Working closely with our Event Coordinators, you’ll help bring brands to life while delivering outstanding customer service. Paid training is provided!

Core Responsibilities

• Be the Brand Voice: Represent the brand with professionalism and enthusiasm at all events.
• Customer Engagement: Provide detailed product information, answer inquiries, and offer demonstrations or samples.
• Promotion Assistance: Support customers with completing order or registration forms during events.
• Pricing Knowledge: Communicate approximate product package quotes effectively.
• Event Reporting: Keep detailed records of event traffic, customer feedback, and challenges to help improve customer service.

Qualifications

• Customer Service Experience: Direct event-based customer service experience is a plus.
• Organizational Skills: Strong time management with the ability to thrive in dynamic settings.
• Team Player: Able to collaborate with the Event Team while also working independently.
• Professionalism: Always represent the brand positively with enthusiasm.
• Flexibility: Must be available for evening and weekend events as required.
• Thrives Under Pressure: Ability to work effectively in a fast-paced, high-volume environment.

Why Join Us?

• Dynamic Work Environment: Participate in exciting events and create memorable experiences for customers.
• Paid Training: Comprehensive training provided to ensure your success.
• Growth Opportunities: Develop your skills and advance in a supportive, team-oriented company.

Salary : $34,000 - $48,000