What are the responsibilities and job description for the Event Customer Service Representative position at MGN Foundation?
Join our team as an Event Customer Service Representative and play a key role in increasing awareness of our clients' products through engaging, pre-planned local events. Working closely with our Event Coordinators, you’ll help bring brands to life while delivering outstanding customer service. Paid training is provided!
Core Responsibilities
- Be the Brand Voice: Represent the brand with professionalism and enthusiasm at all events.
- Customer Engagement: Provide detailed product information, answer inquiries, and offer demonstrations or samples.
- Promotion Assistance: Support customers with completing order or registration forms during events.
- Pricing Knowledge: Communicate approximate product package quotes effectively.
- Event Reporting: Keep detailed records of event traffic, customer feedback, and challenges to help improve customer service.
Qualifications
- Customer Service Experience: Direct event-based customer service experience is a plus.
- Organizational Skills: Strong time management with the ability to thrive in dynamic settings.
- Team Player: Able to collaborate with the Event Team while also working independently.
- Professionalism: Always represent the brand positively with enthusiasm.
- Flexibility: Must be available for evening and weekend events as required.
- Thrives Under Pressure: Ability to work effectively in a fast-paced, high-volume environment.
Why Join Us?
- Dynamic Work Environment: Participate in exciting events and create memorable experiences for customers.
- Paid Training: Comprehensive training provided to ensure your success.
- Growth Opportunities: Develop your skills and advance in a supportive, team-oriented company.
Salary : $34,000 - $48,000
