Demo

Service Coordinator (Danville, IL )

MH Equipment
Tilton, IL Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

Description

The primary function is to assist the branch with necessary administrative duties, as well as perform all posting, tracking and billing functions for the Service Department.

Requirements

Job Responsibilities :

  • Answer incoming calls.
  • Typing of customer service and sales quotes.
  • Tracking rental fleet.
  • Daily service reports.
  • Timecard entry.
  • Warranty and fleet claims entry.
  • Assist with maintaining office supplies.
  • Processing of invoices.
  • Making arrangements for service schooling.
  • Maintain rental and used truck inventory.
  • Communicate with service manager and sales.
  • Manage the Fleet App, taking care of miscellaneous work orders in system, taking ownership in the PM portion of managing and scheduling PM's.
  • Managing and scheduling all rental PM's.
  • Dispatching of technicians and directing calls as need to the rest of the branch.
  • Put together service quotes, manage the quotes in MSP and follow up on quotes that are not approved.

Job Requirements :

  • Professional and courteous customer relations skills and phone etiquette
  • Strong organizational and time management skills
  • Ability to cope with pressure, multiple projects and frequent interruptions
  • Knowledge of computer software such as Windows and Microsoft Office, and strong typing skills.
  • Proficient verbal and written communication skills
  • Ability to work independently and manage time effectively.
  • Working Conditions : Hours will be 7 : 30 a.m. - 4 : 00 p.m., Monday through Friday with some overtime required. This is an hourly position.

    Benefits :

  • Uniquely MH : Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
  • Excellent Compensation : Great pay, 401K with employer match.
  • Generous PTO : Paid vacation, holidays, personal, sick days, charity time off.
  • Great Insurance : Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
  • Company Support : Continuous training, safe working environment.
  • MH Equipment is proud to be an Equal Opportunity Employer

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