What are the responsibilities and job description for the Guest Services Coordinator position at MHC Equity Lifestyle Properties?
About the Role
We are looking for a highly motivated and organized Front Desk Clerk to join our team at MHC Equity Lifestyle Properties.
The successful candidate will have a passion for delivering exceptional customer service, a strong work ethic, and the ability to thrive in a dynamic environment.
Main Responsibilities
- Provide top-notch customer service to guests and residents, responding to their queries and resolving any issues promptly.
- Manage front desk operations, including processing payments and deposits, and maintaining accurate records.
- Partner with the Property Manager to ensure seamless communication and issue resolution.
- Contribute to the overall success of the community by suggesting improvements and ideas.
Requirements
- A high school diploma or equivalent experience is required.
- At least 1 year of experience in customer service is preferred.
- Excellent problem-solving and conflict resolution skills are essential.
- Ability to multitask and prioritize tasks effectively.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision plans, and paid time off.
