What are the responsibilities and job description for the Guest Services Coordinator position at Three Waters Resort & Marina?
Company Overview
The Three Waters Resort & Marina is a vibrant and eclectic beachfront resort located in the Florida Keys. As a dynamic and trendy destination, we offer an exciting work environment that embodies the laid-back lifestyle of our region.
We are part of the Davidson Hospitality Group, an award-winning full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US.
Our unique entrepreneurial management style provides individualized personal service, enhanced by the breadth and depth of skill and experience of a larger company.
Job Description
As a Guest Services Coordinator at Three Waters Resort & Marina, you will play a key role in providing exceptional guest experiences. You will assist guests with various requests, such as restaurant reservations, transportation arrangements, and recommendations for local attractions.
You will also serve as a knowledgeable resource for guests to enhance their overall experience.
Key Responsibilities:
Requirements and Qualifications:
To be successful in this role, you will need:
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
About Us:
We are passionate about delivering quality hospitality to our guests, clients, partners, and each other. We are committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. If you share our passion for hospitality and have excellent communication skills, we would love to hear from you.
The Three Waters Resort & Marina is a vibrant and eclectic beachfront resort located in the Florida Keys. As a dynamic and trendy destination, we offer an exciting work environment that embodies the laid-back lifestyle of our region.
We are part of the Davidson Hospitality Group, an award-winning full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US.
Our unique entrepreneurial management style provides individualized personal service, enhanced by the breadth and depth of skill and experience of a larger company.
Job Description
As a Guest Services Coordinator at Three Waters Resort & Marina, you will play a key role in providing exceptional guest experiences. You will assist guests with various requests, such as restaurant reservations, transportation arrangements, and recommendations for local attractions.
You will also serve as a knowledgeable resource for guests to enhance their overall experience.
Key Responsibilities:
- Assist guests with various requests and provide exceptional customer service.
- Serve as a knowledgeable resource for guests to enhance their overall experience.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements and Qualifications:
To be successful in this role, you will need:
- Previous experience in a customer service or hospitality role.
- Excellent communication, problem-solving, and interpersonal skills.
- Knowledge of local attractions, restaurants, and transportation options.
- Ability to multitask and prioritize guest requests.
- Proficient in Microsoft Office and reservation systems.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
- Multiple tiers of medical coverage.
- Dental and vision coverage.
- 24/7 Teledoc service.
- Pet insurance.
- Hotel discounts.
- Tuition reimbursement.
- 401K match.
About Us:
We are passionate about delivering quality hospitality to our guests, clients, partners, and each other. We are committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. If you share our passion for hospitality and have excellent communication skills, we would love to hear from you.
