What are the responsibilities and job description for the Patient Coordinator position at MI Smiles Dental Ionia?
Patient Coordinator/Front Desk
Ionia, MI
Our growing company is seeking a highly motivated and positive individual with great organizational and communication skills to join our business team at the front desk. They will also have strong follow through skills, while being a self-starter. We are looking for someone who values continuing education, professional growth, and evolving to better serve our patients. Those with a positive, hard-working, team player attitude, please contact us.
Our office mission statement
To give people a better quality of life, the ability to smile with confidence, and enable them to have better overall health by improving their oral health.
Key Tasks
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required.
- Greeting patients by name
- Answering telephones
- Scheduling and confirming appointments
- Entering patient information into the office system
- Insurance verification
- Collect and post payments including credit card transactions
- Review treatment plans with patients, make financial arrangements, and schedule according to scheduling guidelines
- Electronically submit/prepare insurance claims
- Characteristics
- Ability to communicate effectively in a professional and courteous manner - Willing to effectively participate as a team member with the office team - Committed to the protection of confidential information, records and/or reports - Good organizational skills
Requirements
- Excellent Customer Service required
- Experience using computers and MS Office and Google
- Understanding of insurance procedures and claims is desired
- Strong telephone, communication, and time management skills
- Must be a people person with a great attitude and attention to detail
MI Smiles Dental Ionia offers employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.
MI Smiles Dental Ionia is proud to be an Equal Opportunity and Affirmative Action employer.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Work Location: In person