Program Manager, Continuing Education Online

The Program Manager, Continuing Education Online oversees the development, implementation and administration of online continuing education programs. This position manages curriculum quality, technology integration, and enrollment strategies to expand access to workforce-aligned training.

• Designs, implements, and manages the online programs for Continuing Education, ensuring they align with workforce demands
• Collaborates with faculty and instructional designers to develop high-quality, engaging courses that meet industry standards
• Develops and executes marketing, outreach, and engagement strategies to increase enrollment and improve student retention
• Oversees the implementation and optimizing of learning management systems (LMS) and other digital tools to enhance the online learning experience
• Works with industry partners, workforce agencies, and internal stakeholders to develop relevant training programs and funding opportunities
• Provides training, guidance, and resources for instructors and support staff involved in online program delivery
• Monitors program performance metrics, student success data, end enrollment trends to inform decision-making for improvement
• Responds to student inquiries, provide guidance on course selection and support a position online learning experience
• Performs other duties as assigned

• Master’s degree in Education, Instructional Design, Business Administration, Information Technology or related field and two (2) years of experience in online education; or a Bachelor’s degree in Education, Instructional Design, Business Administration, Information Technology or related field and six (6) years of experience in online education.
• All degrees must be from a regionally accredited institution
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Understanding of Learning Management Systems (LMS), instructional design principles, and emerging ed-tech tools
• Proficiency in designing and evaluating online courses that align with accreditation standards and workforce needs
• Ability to plan, execute, and oversee multiple online education initiatives while managing deadlines and resources effectively
• Knowledge of digital marketing, student recruitment, and retention strategies to drive enrollment growth in online programs
• Ability to analyze enrollment trends, student performance data, and program outcomes to inform strategic planning
• Capability to collaborate with industry partners, workforce agencies, and internal departments to enhance program offerings
• Ability to interact effectively with faculty, staff, and students and external partners to foster collaboration and program success
• Ability to train, support, and mentor instructors and support staff in best practices for online teaching and student engagement
• Ability to identify challenges, develop creative solutions, and adapt to evolving trends in online education and workforce training
• Strong commitment to provide high-quality support services, address student inquiries, and enhance the learning experience
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

The final candidate is to successfully complete a background screening and reference check process.