What are the responsibilities and job description for the Customer Service Representative position at Micah Abigail LLC?
HIRING IMMEDIATELY
``Duties:```
- Provide exceptional customer service to all customers, ensuring a positive experience
- Assist customers in understanding their credit scores and how their credit repair is going
- Communicate effectively with customers, over the phone
- Process transactions accurately using a CRM
- Handle difficult customer inquiries, complaints, and cancellation requests in a professional and timely manner
-Handle high outbound and inbound calls professionally
```Requirements:```
- Previous experience in sales or customer service is preferred
- Knowledge of credit scores and the mortgage industry is an advantage
- Excellent communication skills, both verbal and written
- Ability to work well in a fast-paced environment
- Strong attention to detail an
- Ability to work on computers
-Fast learner
***DUE TO THE HIGH VOLUME OF APPLICANTS - ONLY PEOPLE WHO SEND A SHORT PARAGRAPH AS TO WHY THEY WOULD BE A GOOD FIT FOR THIS ROLE WILL BE CONSIDERED***** SEND TO CAREERS@MICAHABIGAILCS.COM
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $17.07 - $17.92 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Customer retention: 1 year (Required)
- Customer support: 2 years (Required)
Work Location: In person
Salary : $17 - $18