What are the responsibilities and job description for the Commercial Account Specialist position at Michael and Son Services?
About Us
Founded in 1976, Michael and Son Services is the premier provider of Electrical, Plumbing, HVAC, and Restoration services across Maryland, Virginia, and North Carolina.
Why Work with Us?
- Competitive Pay: We offer a salary and commission package that is commensurate with your experience.
- Great Benefits: Enjoy Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, plus a company vehicle, phone, and gas card.
- Supportive Culture: Join a team that values honesty and effective collaboration.
Your Role
As a Commercial Account Specialist, you will be responsible for:
- Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed.
- Building strong client relationships to maintain old business and acquire new customers.
- Collaborating with various internal departments to ensure they fulfill all customer requests.
- Resolving complaints and keeping track of all processes that pertain to the client's desires.
- Acting as the client's representative in a firm to ensure their demands are being met with a focus on improving the customer experience.
- Working directly with multiple contractors to create accurate bids and scope of work
- Tracking all ongoing jobs and proposals via job progress sheet.
What We're Looking For
To succeed, you should have:
- A strong background in construction knowledge
- Ability to manage multiple projects while still developing new business
- Excellent communication skills
- Ability to build & maintain strategic relationships
- Sales/Business Development experience a plus
Apply Today!
If this sounds like a good fit, we want to hear from you! Apply now!
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