What are the responsibilities and job description for the Front Desk Office Assistant position at Michael Clinkenbeard-Farmers Insurance Agency?
Job Description
Job Description
Are you known for your warm smile and positive attitude? Do you excel at building strong relationships and creating a welcoming environment? If youre looking for a role where your friendly personality can make a difference, we want to hear from you!
Join Mike & Marla Clinkenbeard-Farmers Insurance Agency, a reputable insurance agency located in SANTEE, California. We are seeking a detail-oriented and organized Front Desk Office Assistant to join our team. In this role, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.
As our Front Desk Office Assistant, you will be instrumental in creating a positive experience for both our team and our clients.
Your role will involve :
Welcoming Presence : Greet clients, colleagues, and visitors with a warm and friendly demeanor, making everyone feel valued and appreciated.
Team Support : Collaborate closely with your team members, offering assistance and encouragement to ensure a smooth and efficient workflow. Help follow procedures and ensure we meet deadlines.
Customer Care : Address client inquiries and concerns with patience and a solutions-oriented approach.
Positive Atmosphere : Contribute to a positive and inclusive work environment through your cheerful and supportive attitude.
Benefits
Hourly Base Salary Based on Experience
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
As our Front Desk Office Assistant, you will engage in a range of responsibilities :
- Managing the front desk and serve as a friendly point of contact for clients and colleagues, providing exceptional service and support.
- Be the first friendly voice on the phone each time while gathering correct information to pass onto a producer, process payments, send emails, pull and distribute reports, correspond with lenders for proof of insurance requests, as well as anything else that may come up to ensure smooth operations.
- Foster strong relationships within the team by promoting open communication and mutual respect.
- Handle any challenges or issues with a constructive and empathetic approach.
Requirements
