What are the responsibilities and job description for the Billing Manager position at Michael Page?
About Our Client
Join a leading law firm based in Chicago, known for its commitment to excellence and a collaborative team culture. The firm values innovative billing solutions and prioritizes strong financial practices to enhance client experiences. As part of a dedicated finance team, you'll play a crucial role in driving the billing function to new heights.
Job Description
- Oversee the accurate and timely billing of professional services and related disbursements, adhering to an established escalation plan as needed.
- Provide prompt and meticulous support for urgent billing situations, often beyond standard business hours.
- Design and manage the billing team's role in the end-to-end revenue cycle, ensuring alignment with the firm's accounting policies and financial reporting needs.
- Cultivate a high-performing billing team by offering growth opportunities, regular feedback, and fostering continuous improvement.
- Collaborate with legal assistants, pricing, and collections teams to create a seamless financial experience for clients, clarifying roles and responsibilities.
- Deliver exceptional customer service to both external clients and internal stakeholders, actively seeking feedback to address concerns.
- Promote accountability through regular meetings, tracking billing requests, and prioritizing urgent billing matters.
- Develop tracking reports for billing activities to inform leadership and enhance processes.
- Manage semi-annual and year-end billing campaigns to ensure revenue realization.
- Assist in preparing financial reports and presentations in partnership with senior leadership.
- Facilitate onboarding for lateral partners and introduce them to billing policies and procedures.
- Support annual bill rate setting in collaboration with the Pricing team.
- Participate in system upgrades, ensuring accurate financial information is used in billing and collections.
- Engage in the reconciliation of financial reports and recommend improvements as necessary.
- Complete special projects as assigned.
- A Bachelor's degree in Accounting or Finance.
- At least eight years of progressive billing and collections experience, preferably in a large legal or professional services firm.
- A minimum of four years in a supervisory role.
- Experience with financial software conversions.
- High proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Familiarity with SharePoint and database management.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information appropriately.
- Excellent oral and written communication skills, with the capacity to explain complex concepts confidently.
- Flexibility to adapt to changing deadlines and deliverables in a fast-paced environment.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment that values innovation and teamwork.
- The chance to make a significant impact on the firm's billing operations and enhance client satisfaction.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
What's on Offer
Contact
Gary Michals
Quote job ref
JN-122024-6622418
