What are the responsibilities and job description for the Manager of Quality Excellence position at Michael Page?
Job Overview
The Quality Manager will be responsible for leading initiatives to reduce PPM defect rates by driving cross-functional teams in problem-solving activities. They will review customer quality complaints, implement corrective actions to prevent recurrence, and maintain clear communication with customers regarding the quality actions taken.
- Act as the quality management representative.
- Drive initiatives to reduce PPM defect rates.
- Review customer quality complaints.
