What are the responsibilities and job description for the Senior IT Systems Support Analyst - Woburn, MA - Up to $130k position at Michael Page?
This position is for a Senior IT Systems Support Analyst with 4 years experience join a leading manufacturing organization in Woburn, MA (20 minutes North West of Boston). The role offers an excellent base salary, fantastic benefits and a generous annual bonus target! Please note the role requires 4 days on-site and offers 1 day remote work and you must be authorized to work in the US to be considered!
Client Details
The organization is a leading global manufacturing organization in Woburn, MA!
Description
The Senior IT Systems Support Analyst is responsible for being the subject matter expert for business analytics and business processes, and the candidate will be required to maintain and support end users and the organizations internal hardware & software system. The successful candidate will support a variety of IT applications & processes, and business critical manufacturing applications.
Profile
The Senior IT Systems Support Analyst candidate will have the following experience:
- 4 years experience as an IT Support / IT Systems Specialist
- Experience supporting a Microsoft environment - Office 365, Azure AD, Active Directory, Exchange
- Project management - you must have been responsible for leading a project in a current/previous role
- Disaster Recovery
- Planning, documentation & testing
- Experience working in the manufacturing industry is beneficial
- ServiceNow or similar IT Service Management ticketing tool required
- Azure, Azure DevOps experience is beneficial
- ITIL Certification is preferred
- Other beneficial certifications include: Microsoft Certified Professional, Comp TIA A , Microsoft Certified Solutions Expert)
- Excellent communication both written and verbal is a must
Job Offer
Included in the compensation package:
- Base salary ranging from $90k-$115k
- An annual bonus target of up to 12.5%
- Hybrid work schedule
- Full Benefits (Medical, Dental, PTO)
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Salary : $90,000 - $115,000
