What are the responsibilities and job description for the Sr. Application Support Engineer position at Michael Page?
We are seeking a Sr. Application Support Engineer to provide L1/L2 support, resolve user inquiries, and manage production incidents, root cause analysis, and DR flip coordination. The ideal candidate will have experience with SQL, ETL, Linux, Windows, and user access reviews, with a background in supporting Broadridge apps, Murex, Smartloan, or Loanet.
Client Details
A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services.
Description
- Provide L1/L2 support coverage, resolving user inquiries, and handling production incidents with a focus on root cause analysis.
- Assist in coordinating and managing disaster recovery (DR) flips, ensuring efficient transitions and minimal downtime.
- Support Tidal jobs, troubleshoot failures, and resolve issues to ensure application stability.
- Collaborate with vendors and cross-functional teams to support various applications, including Broadridge apps, Murex, Smartloan, and Loanet.
THIS POSITION REQUIRES 3-DAYS ONSITE IN ISELIN, NJ!
Profile
- 10-14 years of experience in application support, with a focus on settlement, collateral, and regulatory reporting for FI/EQ and derivatives products.
- Experience with Broadridge BPS and Fixed Income products is required (there are no exceptions to this)
- Proficiency in SQL, ETL, Linux, and Windows environments, with strong troubleshooting and problem-solving skills.
- Solid experience in managing user access reviews, audit reviews, and identity management (IDM) processes.
- Strong written and verbal communication skills, with the ability to multitask and handle multiple ongoing issues effectively.
Job Offer
This position offers great pay and benefits!
Apply today using the link and your resume will be reviewed within 24 hours! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Salary : $75 - $85