What are the responsibilities and job description for the Phone Triage position at Michiana Gastroenterology, Inc?
Job Overview
We are seeking a dedicated Phone Triage professional to join our healthcare team. The Phone Triage role plays a crucial part in providing initial patient care and support through effective communication over the phone.
Duties
- Answer phones and distribute to the correct medical staff
- Cancel and reschedule appointments
- Answer questions in regards to procedure preps
- Document patient information accurately and maintain confidentiality
- Collaborate with healthcare professionals to ensure proper patient care
Requirements
- Experience in a medical setting such as a hospital, medical office, or nursing home is preferred
- Knowledge of medical terminology and procedures
- Familiarity with medical-surgical practices and acute pain management
Job Type: Full-time
Pay: $16.50 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Gastroenterology
Physical Setting:
- Clinic
Experience:
- Medical office experience: 1 year (Required)
- Medical terminology: 1 year (Required)
Ability to Relocate:
- South Bend, IN 46635: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17