What are the responsibilities and job description for the Technical Support Specialist position at Michigan Association of School Boards?
Deadline: January 13, 2025
District/Organization: Freeland Community School District
Position/Type: Other, full time
Salary: $40,000 – $50,000 per year
Position Details
The following position is available for the 2024-2025 School Year:
Position: Technical Support Specialist
The Technical Support Specialist serves under the supervision of the Directory of Technology and is responsible for end-user consultation, problem diagnosis, troubleshooting assistance, training, and support computer hardware, software, mobile devices, telecommunications, and AV technology systems.
- Effectively communicate with users and team members, ensuring clear management of issues and resolutions.
- Contribute to a constructive and collaborative team atmosphere by sharing knowledge and actively participating in process enhancements.
- Experience troubleshooting Windows, iOS, Chrome OS and other modern operating systems.
- Professionally conduct themselves with staff and well as students.
- Knowledge and practical experience of the broad range of technology devices.
- Self-motivated and ability to work and troubleshoot independently.
- Regular and consistent in-person attendance.
- Physically capable to lift objects over 50 pounds and stand or sit for an extended period of time.
- Knowledge and experience of working with Google Apps.
- Knowledge and experience of working with Microsoft Active Directory.
- Knowledge and experience of working with System Center Configuration Manager (SCCM).
- 1-3 years of technical experience in troubleshooting and supporting computers and mobile devices.
- Previous experience in a customer support role.
- Experience in with FMX ticketing and facilities software.
Salary: $40,000 – $50,000
Calendar: 12-month position
Application Deadline: Friday, January 13, 2025
Start Date: Tentative February 3, 2025
Job Description: See attached
Properly certified and qualified candidates should apply to: Marcus Hillborg, Superintendent, Freeland Community School District, 710 Powley Drive, Freeland, MI 48623-8106 or hillborgm@freelandschools.net. Include letter of interest, resume, proof of certification, transcripts, and references. Applications must be received no later than 4 p.m., Friday, January 13, 2025.
Questions relative to this position should be addressed to: Jeff Hohman, Director of Technology, 989-695-5527 or hohmanj@freelandschools.net
E-mail: halll@freelandschools.net
Salary : $40,000 - $50,000
