What are the responsibilities and job description for the Account Representative position at Michigan First Credit Union?
About Us
Mission-driven and dedicated to delivering exceptional service, Michigan First Credit Union is a leader in the financial industry. Our commitment to excellence has earned us numerous awards and recognition from top organizations.
Job Description
We are seeking a highly skilled Teller to join our team. As a key member of our staff, you will be responsible for providing top-notch service to our members, handling transactions with accuracy and efficiency, and working collaboratively with colleagues to achieve our goals.
Key Responsibilities:
- Provide exceptional customer service, responding to member inquiries and resolving issues promptly and professionally.
- Process transactions accurately and efficiently, ensuring that all interactions are secure and compliant with regulatory requirements.
- Work collaboratively with colleagues to achieve team objectives, share knowledge and best practices, and support one another in achieving individual goals.
- Stay up-to-date on product and service offerings, adhering to training and development opportunities to enhance skills and knowledge.
Requirements:
- Bachelor's degree or equivalent experience required.
- Proven track record of excellent communication and interpersonal skills, with ability to work effectively with diverse populations.
- Strong problem-solving and analytical skills, with ability to think critically and make sound judgments.
- Familiarity with financial industry regulations and compliance requirements.
