What are the responsibilities and job description for the Account Representative position at US11345-AIRGAS Airgas USA, LLC?
Location:
Livonia, MI - Retail shopHow will you CONTRIBUTE and GROW?
The Account Representative (AR) is responsible for generating sales growth in a territory made up of small to midsize accounts. While focusing on learning the key fundamentals of an Account Manager, the Account Representative is expected to maintain and grow wallet share within existing accounts, increase our customer base by calling on key accounts to penetrate the market and by partnering with retail stores.In particular, you will:
Utilizes Airgas’s sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts.
Responsible for developing, maintaining and strengthening Airgas’s customer relationships by traveling throughout assigned territory to meet with customers as well as maintaining customer contact via phone.
Prepares sales proposal by quoting pricing, credit terms, estimated date of delivery to customer based on knowledge of Airgas’s production/delivery schedules and software program.
Monitors competition by gathering current relevant marketplace information including information on pricing, products, new products, delivery schedules, and merchandising techniques.
Assists in resolving customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management.
Develops in the key areas of sales, customer service, welding/gas product application, and problem solving. Learns to adjust content of sales presentations: by studying the type of product and volume used by customers/prospects depending on industry or trade factor, by displaying or demonstrating product using catalogue or samples and emphasizing sellable features, or by explaining types of gases and uses to customers.
Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM).
May perform counter sales in a back-up capacity.
Special projects and other duties as assigned.
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Are you a MATCH?
A Bachelor’s Degree in Business or Related Field is preferred.
A minimum of 6 months of prior outside sales/service experience.
Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.
Working knowledge of SAP a plus.
Must have excellent organizational, written and oral communication, listening and presentation skills.
Computer literate (i.e. Windows, Word, Excel, email) and ability to acclimate to PC based order entry system and wireless, handheld scanning device.
Self-starter; self-motivated, operates with a sense of urgency; ability to work independently.
Strong organizational, analytical and planning skills
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Reliable transportation, current driver’s license, minimum liability insurance as required by state of vehicle registration.
Employee may be required to remain stationary for extended periods of time including sitting in an automobile for long periods of time.
Employee may occasionally be required to traverse through office and/or manufacturing locations.
Employee will frequently be required to actively listen and exchange information.
Employee will be required to observe and assess information received via computer.
Requires frequent use of computer, telephone and operation of a motor vehicle.
May occasionally be required to lift and/or move up to 60 pounds.
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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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