What are the responsibilities and job description for the Assistant Branch Manager position at Michigan First Credit Union?
Location : Address : 2001 W Maple Rd
Location : City : Troy
Location : Postal Code :
48084
Responsibilities : Location
This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores.
Branch Hours
Monday - Friday : 10 : 00 a.m. - 7 : 00 p.m
Saturday : 10 : 00 a.m. - 3 : 00 p.m.
Sunday : Closed.
Job Description
Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, weve got the perfect position for you as a Retail In-Store Assistant Branch Manager.
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, youll be challenged to deliver five-star service while building relationships with our members. Were a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free.
What Youll Do :
- Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team.
- Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and / or retail environment and are comfortable with needs-based selling.
- Serve as a face for our brand. Happy, confident, positive thats who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others.
- Manage the details. Youll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager.
- Teach and inspire. Your teammates will look to you for guidance and youll set the tone for branch success. Excellent interpersonal skills are a must!
- Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in.
- Research. Youll make recommendations for new, improved or expanded products and services based on feedback from store customers. Youll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members.
- Find better ways. Develop plans that increase material, machine, and team member efficiency.
- Lend a hand. The Branch Manager will rely on you to help them get the job done, and youll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence.
- Crunch the numbers. Youll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies.
- Aid with developing joint promotional opportunities with the retailer.
- Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same.
- Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use.
Qualifications :
Who We Are :
Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000 members at our branches throughout Michigan, and were growing! We offer financial solutions for every life stage and seek to positively transform our members lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Unions sole mission is to provide the highest quality member experience. Working here, youll get to participate in a strong culture centered around service, professionalism, and growth.
Michigan First highlights :
Awards Michigan First Credit Union has been the proud recipient of :
Benefits and perks of joining our award-winning team include :
Michigan First Credit Union is an Equal Opportunity Employer.
