Communications Specialist, Internal Communications

Job Summary

The Communications Specialist will provide day-to-day communications support for employee messaging, including topics related to Human Resources, operations, employee engagement, and other institutional priorities. This role will also collaborate with other stakeholders in the Department of Communication and throughout the organization as needed.

This role will report directly to the Dr. Director, Internal and Executive Communication, in the Department of Communication, and be a part of the employee communications team within the Department of Communication. More informally, the position will partner closely with team members in Human Resources, Operations, and Communications to ensure alignment on common goals and strategic initiatives for the organization.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Provide general communications support for the select employee messaging, including those related to Human Resources, Operations and Employee engagement.
• Develop and oversee communication plans for specific initiatives to elevate employee messaging and content.
• Craft leadership messaging for Headlines, SharePoint and all internal-facing communication channels.
• Partner with creative service team and web teams to utilize digital, web and social media outlets to amplify employee messaging.
• Continually seek feedback from leadership and staff to ensure strategies and messaging are compelling, relevant, and timely.
• Develop data driven communication goals and metrics to track effectiveness and successful messaging.
• Respond to ad-hoc requests from leaders and other stakeholders.
  
  
  

Self-development/education

• Maintains professional and technical knowledge and skills
• Actively pursues learning opportunities and ways to broaden experience and knowledge base
• Seeks continuous improvement for self, team, and department
  
  
  

Professional values

• Caring, collaboration and teamwork
• Integrity and accountability
• Inclusion
• Innovation
• Transparency
• Creativity and forward thinking
• Solution-oriented
  
  
  

Required Qualifications*

• Minimum of an undergraduate degree in communication-related field, such as journalism, communications, marketing, public relations, or other relevant field.
• Proven experience generating client satisfaction and developing solutions in complex matrixed organizations.
• Excellent written and verbal communication skills along with understanding of digital media.
• Advance Microsoft Office skills needed to develop newsletters, presentations, fliers, etc.
• Experience maintaining electronic communication vehicles, websites, blogs, social media.
• Ability to work well with others and oversee multiple projects simultaneously and meet deadlines.
• Willingness to receive and accept constructive feedback for professional growth and career advancement.
• Flexibility in work schedule for primarily remote work and on-site presence as needed.
  
  
  

Desired Qualifications*

• Direct experience working in a health care and/or academic medical center.
  
  
  

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.