What are the responsibilities and job description for the Sales Coordinator position at Michigan's Adventure?
Overview:
Responsibilities:
Qualifications:
Join our Group Sales team as a Seasonal Sales Coordinator, where you’ll help bring unforgettable group experiences to life. In this role, you'll support group sales programs, coordinate on-site logistics for group and sponsorship events, and assist with ticketing and guest service needs. From pre-event planning to on-site coordination and post-visit follow-up, you’ll play a key role in ensuring group clients and partners enjoy seamless, high-quality service during their time at the park.
Responsibilities:
This is a great opportunity to gain real-world experience in group sales, event planning, and guest relations within a unique and exciting setting. You’ll be part of a collaborative, high-energy team that creates memorable moments for school groups, companies, and special event guests—all while having fun in the heart of the action.
Qualifications:
- Support Youth and Corporate Sales teams by assisting with group reservations, guest communications, and post-event follow-up, including invoicing and surveys.
- Serve as the main contact for internal teams and external partners regarding operational needs related to group events and sponsorships.
- Respond to incoming sales and service calls, providing accurate product information and offering relevant upsell opportunities.
- Review and distribute internal communications (such as park planners and memos) to ensure operational teams have up-to-date event details.
- Assist in resolving group guest concerns with professionalism and a commitment to exceptional service.
- Help execute youth, corporate, and sponsored events on-site as needed.
- Support training and coordination of seasonal sales assistants or event staff.
