Financial Education Intern - Summer 2025

Position Summary:

Under general supervision, but in compliance with established policies and procedures, conducts financial education and outreach to MSUFCU and OU Credit Union members and members of these communities. Assists with developing content for the Financial 4.0 website and mobile app. Develops social media contests, attends financial education events in the community, and assists with the creation of financial presentation materials.

Work Location: Onsite; Headquarters campus in East Lansing, MI
Work Schedule: Part-Time approximately 15-24 hours during MSUFCU Office Hours (8:30am-5:00pm); A schedule will be determined around the intern's class schedule. Occasional assignments to work at special events during evenings and weekends.
Paid Hourly Internship: $16/hour
Duration: Summer Semester beginning May 14th, with potential to continue during the school year

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Essential Duties and Responsibilities

• Assists with developing content for the financial education website and mobile app, Financial 4.0.
• Develops social media contests designed to engage Michigan State University students with the Financial 4.0 Twitter, Instagram, and Snapchat accounts.
• Attends seminars and presentations with Financial Educators at Michigan State University and in the East Lansing and Lansing communities.
• Responsible for understanding the products and services offered by the Credit Union.
• Helps with special projects and programs to ensure success of the program
• Takes photographs to be used for the Credit Union's intranet and websites, as required.
• Writes, designs, and edits blogs and other social network programs as it relates to member financial education.
• Meets with Financial Education team biweekly to discuss progress on individual projects and for guidance in areas needing assistance.
• Creates presentations based on specific financial education topics as assigned.
• Assists Financial Education team with occasional administrative tasks to prepare for programs and presentations.
• Participate in training activities within your department or branch and with the learning and talent development department; such training helps to ensure staff compliance with Credit Union policies and state and federal regulations and laws
• Perform other duties and assist other employees, as assigned

Knowledge, Skills, and Abilities Required

• High school diploma required
• Actively pursuing Associate or Bachelor degree with a preference for areas of marketing, communications, journalism, education, graphic design, business, or related major
• 1-2 years of previous work experience preferred, but not required
• Ability to commute to events in Lansing, East Lansing, and surrounding communities
• Demonstrates empathy and a commitment to providing superior member service
• Must be proficient in Microsoft Office with a desired proficiency in Adobe InDesign, Photoshop, Illustrator and GoAnimate.
• Seeks continuous learning and improvement through feedback and other means
• Ability to be a self-starter and work successfully in a team-oriented environment
• Open to change and to considerable variety in the workplace
• High level of both written and oral communication skills, along with ability to present information effectively to staff and members
• Ability to multitask and handle a number of projects at once while meeting deadlines
• Ability to analyze problems and to arrive at a proper solution
• Displays high level of creativity and innovation with careful attention to detail
• Fosters a positive, energizing, fun, and diverse environment

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle office equipment
• Ability to lift up to 50 pounds
• Normal office environment where there is minimal discomfort due to temperature, dust, noise, and other factors
• Exposure to potentially hazardous conditions, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure

Disclaimer:

• Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
• MSUFCU is an affirmative-action, equal-opportunity employer.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.