What are the responsibilities and job description for the Junior Analyst position at Michigan State University?
The Client Experience, Field Services Team provides front-line operational coordination that includes workstation setup, support, management, and decommissioning. The Junior Analyst role reports to the MSU IT Zone Manager and is on a team that triages incoming customer requests, and handles customer escalations which may include working with university stakeholders to configure and distribute assets to meet business objectives, such as tagging, managing, and decommissioning assets.
Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as 49,695 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.
Job Types: Full-time, Permanent
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Dependent health insurance coverage
- Flexible spending account
- Health insurance
- Health savings account
- Paid holidays
- Paid sick time
- Paid time off
- Parental leave
- Partner benefits
- Prescription drug insurance
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Work from home
Compensation package:
- Yearly pay
Experience level:
- 1 year
- 2 years
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- East Lansing, MI 48824: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Preferred)
Experience:
- Information Technology: 1 year (Preferred)
Work Location: Hybrid remote in East Lansing, MI 48824
Salary : $50,000 - $60,000
