Risk Operations Specialist - Receivables

• Be physically present in the office Monday through Thursday each week with remote work option on Fridays.
• Open and route incoming mail to the correct recipients daily
• Deposit check payments through our bank’s remote deposit machine and post the payments within our system of record daily
• Prepare and forward outgoing mail and packages daily
• Responsible for customized billing
• Process and/or set up customer payments
• Process customer hardships and deferrals
• Moves accounts into a default status and writes off the AR if applicable
• Analysis of customer account balances and transaction histories for accuracy and report findings to customers or internal staff as requested
• Verify data pump history and appropriate apply unapplied funds received via payment vendor
• Verify and ensure customer account data matches the account data with our payment vendors
• Coordinates customer requests for invoice copies, with accounting support staff, as requested
• Build and analyze the payment reports from payment vendors and notate them appropriately
• Process refunds and/or credits when necessary
• Assists with related special projects, as required
• Performs other related duties as assigned by management

·       Associate degree (A.A.) or equivalent

·       One to two years related experience or equivalent.

·       Strong organizational, problem-solving, and analytical skills

·       Acute attention to detail

·       Proven ability to handle multiple projects and meet deadlines

·       Strong interpersonal skills.

·       Demonstrated ability to calculate figures and amounts such as discounts,

     interest, commissions, and percentages

·       Ability to understand and follow written and verbal instructions

·       Ability to perform diversified clerical functions and basic accounting procedures

·       Ability to effectively communicate with people at all levels and from various backgrounds

BONUS PLAN

• Up to 10% of annual salary, based off company and personal performance.

EMPLOYEE BENEFITS

·       Eligible for participation in the Company’s Group Medical Plan and Group Supplemental Insurance Plan on the 1st day of the month following the completion of the Employee’s first 60 days of service.

·       Six (8) paid holidays per year.

·       Fifteen (15) days paid time off annually after 90 days of employment – prorated based on the date hired.

• Eligible for participation in the company’s 401(k) plan after one year of service.