What are the responsibilities and job description for the IT Support Specialist - Level 3 position at MicroTech Systems, Inc?
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks.
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The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.
- Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred
- MSP Experience preferred
- Six years of related technical support experience - including but not limited to:
- Advanced Network Design / architecture
- Expert infrastructure installation / configuration / troubleshooting
- Internet, Firewall, Switch and Wi-Fi
- VLAN installation / configuration / administration / troubleshooting
- Expert Microsoft server and Microsoft server application migrations
- Expert Hypervisor installation / configuration / administration / troubleshooting
- Expert SAN installation / configuration / administration / troubleshooting
- Expert O365 migrations / administration / troubleshooting
- Expert Scripting & PowerShell proficiency
- Technically savvy with strong time management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain to a non-technical person in a way they will understand
- Maintain a high degree of professionalism
- Maintain superior client relations
About MicroTech Systems:
MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.
We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence.
MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.
