What are the responsibilities and job description for the Reception Manager position at Microtel Inn & Suites?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, computer literacy, and the ability to manage multiple tasks efficiently. As a Front Desk Agent, you will play a crucial role in creating a welcoming environment and ensuring smooth operations at the front desk.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and professionally while addressing inquiries or directing them to the appropriate personnel.
- Maintain accurate records by filing documents and managing office management tasks.
- Assist with scheduling appointments and managing calendars for staff members.
- Provide customer support by addressing client concerns and resolving issues in a timely manner.
- Perform proofreading of documents to ensure accuracy before distribution.
- Collaborate with team members to ensure efficient front desk operations.
Requirements
- Proven experience in customer service or office management is preferred.
- Strong computer literacy with proficiency in various software applications.
- Excellent phone etiquette and communication skills.
- Ability to handle multiple tasks while maintaining attention to detail.
- Experience as a dental receptionist is a plus but not mandatory.
- Strong organizational skills and the ability to work independently as well as part of a team.
If you are passionate about providing outstanding service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Night shift
People with a criminal record are encouraged to apply
Language:
- English (Required)
Location:
- Albertville, AL 35951 (Preferred)
Ability to Commute:
- Albertville, AL 35951 (Required)
Ability to Relocate:
- Albertville, AL 35951: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13
