Student Accounts Specialist

Description

University Overview: 

MidAmerica Nazarene University (MNU) is a private university with a variety of undergraduate, graduate, and adult education programs, accredited by the Higher Learning Commission.  Located in the Kansas City metropolitan area, MNU seeks to educate students to serve with purpose within the educational context of the liberal arts, and a Wesleyan-holiness theological perspective.  MNU has an enrollment of approximately 1500 students with half considered traditional residential students.  For more information about MNU, see our website:  www.mnu.edu.

The Student Accounts Specialist is responsible for the administration of Cashier and Student Account Services including the student account receivables and all related accounting operations. 

Essential Duties and Responsibilities: 

• Assist the Bursar in supervising the operations of the Cashier and Student Account Office       
• Insure proper accounting of revenue
• Help students plan for financing their education – set up payment plans 
• Maintain schedule for invoicing and collections of student receivables 
• Insure proper processing of payments and refunds (credit balances)
• Coordinate student records and procedures from various offices on-campus including Registrar, Financial Aid, Admissions and Residential Life 
• Work with the Controller regarding reconciliation of accounts relating to accounts receivable
• Implement all University policies as they relate to receivables and collections
• Develop and maintain office policies, controls, and procedures
• Ensure compliance with state and federal regulations
• Keep current on the use of administrative technology including upgrades
• Work with the bank, collection agencies, student insurance company, etc.
• Assist Bursar to hire, train, supervise, and evaluate staff
• Focus on continuous improvement in customer service

Qualifications

Qualifications:

• Leadership and supervisory skills
• Excellent customer service and communication skills
• Good negotiation and problem-solving skills
• Ability to keep information confidential

Education and/or Experience:  

• Bachelor’s degree required
• Knowledge of accounting, accounts receivable and cashiering principles 
• Experience in student receivables at a college or university
• Experience with an automated accounts receivable database system – preferably Banner 
• Experience in a supervisory capacity
• Experience in customer service
• Experience or knowledge of collections laws, regulations, and practices

Application: Review of applications will begin immediately and continue until the position is filled. To apply for this position, upload the following documentation to your application.

• Cover Letter
• Resume
• Personal Statement of Faith (see below)
• List of three professional references

Questions regarding your application may be addressed to Abigail Harris, HR Specialist, at hr@mnu.edu. Questions regarding the position may be addressed to Herb Albertson, Bursar, at hhalbertson@mnu.edu.

Statement of Faith - MidAmerica Nazarene University is an intentionally Christian Community and desires that all employees in positions of leadership reflect a foundational Christian position in word, attitude and action.  While there is no predetermined length or format for the Personal Statement of Faith, the norm is a one or two page narrative document describing the applicant’s central Christian beliefs, significant formative influences in the applicant’s Christian experience (e.g., religious experiences of conversion or the affirmation of one’s faith, one’s family and/or home life, spiritual aspirations), and ways in which the applicant’s faith is being demonstrated in daily patterns and practices.

MidAmerica Nazarene University is interested in reviewing applications from qualified members of traditionally underrepresented groups in America, including women and racial and ethnic minorities. 

MidAmerica Nazarene University policy prohibits discrimination on the basis of race, sex, religion*, age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other legally protected class in the recruitment and admission of students, in the hiring process, during employment, and in the operation of all university programs, activities and services.