What are the responsibilities and job description for the Front Desk Receptionist position at Mid-America Orthopedics?
Receptionist / Front Desk Scheduler:
About the Job: Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake
and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.
Role and Responsibilities:
- Greets and welcomes patients to the office
- Posts payments to patient accounts
- Assists patients with paperwork and collection of medical history
- Communicates arrivals and departures with other departments
- Schedules diagnostic tests
- Schedules return encounters
- Keeps the reception area free of trash and magazine tables organized
- Stocks drinking cups for the waiting area
- Clocks in and out for scheduled shift as assigned
- Other duties as assigned
Set Yourself Apart: Skills and Qualifications
- High School Diploma or equivalent
- 1-2 years of experience working within an office setting
- 1-2 years of customer service experience
- Ability to operate a computer, phone and other office equipment
- Excellent communication skills
- Basic understanding of Microsoft Outlook
- Entry level ability to use Microsoft Office platform
