What are the responsibilities and job description for the Director, Organ Utilization position at Mid-America Transplant?
Lifesaving & Life-Changing Work
A career at Mid-America Transplant means giving hope and healing to the 100,000 patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It's the toughest job you'll ever love.
What We Do
Simply put, we help save lives - and we're proud to say we've been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we're the kind of people who give everything.
The Position
The Director, Organ Utilization is responsible for the development of transplant customer relationships inside and outside of the Donation Service Area (DSA) to drive organ utilization. The position will analyze data and lead strategic utilization initiatives to improve efficiency, minimize organ non-utilization, and maximize the donation and transplantation rates while ensuring compliance with all regulatory agencies.
What You'll Do
Relationship Management
- Grow the number of successful relationships with Transplant Centers as evidenced by the placement of organs
- Leverage the Relationship Management Process to observe, monitor, and regularly engage with key customers, including transplant surgeons, medical directors, and administrators at key transplant programs to increase organ utilization
- Partner with the Chief Medical & Research Officer and Chief Medical Officer, External Affairs to keep abreast of current publications that may be used as a tool to engage with transplant centers, identify prospective business partner relationships, and improve donor management and organ preservation practices
- Serve as the primary contact for transplant center communications, complaints, and inquiries related to allocation and organ transplant
- Represent Mid-America Transplant (MT) at transplant center meetings, industry meetings, and Medical Advisory Committee (MAC) meetings
- Seek ongoing, regular feedback from transplant surgeons to improve staff performance and donor yield outcome measures
- Conduct and utilizes feedback from customer / partner surveys to improve performance / results
Strategy and Analytics
What You'll Bring
What We'll Bring
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
