What are the responsibilities and job description for the Collections position at Mid Florida Financing LLC?
All job responsibilities listed below are essential to the satisfaction of this position by any/all incumbents, with reasonable accommodation, if necessary.
- Provide excellent customer service while meeting collection goals.
- Manage a daily call queue.
- Takes payments and assists management with requests for due date/deferments.
- Light skip tracing on accounts
- Identifies and recommends accounts for repossession.
- Performs other essential functions as assigned.
Minimum qualifications: Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm Flexibility to work scheduled hours between 8:00 am -6:00 pm Monday- Friday.
**** Hourly Pay Monthly Bonus ********'UP TO $1900.00
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Lakeland, FL 33805: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15
