Outreach Coordinator

Department: Outreach

QUALIFICATIONS:

• Associates degree in secretarial or office assistant program preferred.
• Experience in office management required.

DUTIES AND RESPONSIBILITIES:

• Creates and maintains positive image through office and personal appearance.
• Responsible for managing the outreach office and equipment.
• Greet public in a business-like manner.
• Assist with completion of the Community Services Block Grant (CSBG) application and applicable reports. Agree to become a certified ROMA Implementer. Take responsibility for the creation of the community needs assessment and its completion.
• Attend ROMA subgroup meetings.
• Manage special projects such as the Back-to-School program and Holiday Families.
• Learn and implement client data systems and intake for agency programs and services.
• Staff other offices as necessary.
• Develop and carry out presentations to community organizations.
• Take client applications for agency programs, verify income, and notify client and vendors of eligibility.
• Assist clients with crisis situations, making referrals as necessary and completing follow through until the situation is resolved.
• Ensure that all client data remains confidential.
• Establish and maintain positive partnerships with area resource providers.
• Prepare and submit reports and time and expense sheets in a timely, accurate, and professional manner.
• Assist with local fundraising efforts and public appearances.
• Learn and follow agency policies & procedures.
• Attend community meetings, trainings and conferences as requested.
• Other duties as assigned.

OTHER CONDITIONS OF EMPLOYMENT:

• Empathy for lower income families.
• Excellent written and oral communication skills.
• Excellent computer skills.
• Self-Starter.
• Keep office area neat and orderly.
• Maintain professional behavior, attitude, and job skills.
• Be able to work independently, set priorities, and follow directions.
• Be courteous to staff and clients.
• Must be able to lift 15 pounds often, up to 30 pounds occasionally, and up to 50 pounds rarely.
• Must submit to Criminal History, Child Abuse and Motor Vehicle Record checks according to Mid-Sioux Opportunity, Inc. policies.
• Ability to complete job duties as described with reasonable accommodation.
• Must complete Mandatory Reporter training within 6 months of hire and renew every 3 years.
• Knowledge of and ability to work with community resources.
• Respond positively to change.