What are the responsibilities and job description for the Service Advisor position at Midas Tire & Auto?
Overview
We are seeking a dynamic Service Advisor to join our team. The ideal candidate will have a passion for automotive services and sales, coupled with exceptional customer service skills.
Responsibilities
- Provide excellent customer service by listening to customers' concerns and addressing their needs promptly
- Utilize mechanical knowledge to accurately diagnose vehicle issues and recommend appropriate services
- Communicate effectively with customers to explain service recommendations and upsell additional services as needed
- Coordinate with the service team to ensure timely completion of repairs and maintenance
- Maintain detailed records of customer interactions, service orders, and vehicle history
Experience
- Prior experience in auto service management or dealership environment is preferred
- Strong knowledge of automotive services including brake repair, suspension, and transmission systems
- Proven track record in service writing and upselling additional services
- Excellent communication skills and the ability to build rapport with customers
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
Work Days:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Lodi, CA 95240: Relocate before starting work (Required)
Work Location: In person
Salary : $25
