What are the responsibilities and job description for the Front Desk Associate position at Middlebury Inn?
About us
Middlebury Inn
Walk through the doors of the Middlebury Inn and feel the warmth of New England hospitality that has been our tradition for generations. Look out over the beautiful Middlebury town green from our front porch and experience a place that’s been a part of Vermont’s history since 1827.
As a full service hotel with 71 guestrooms, the Inn offers unparalleled food, drink and lodging with all of the comforts and modern conveniences travelers have come to expect from a grand
The position will be responsible for customer service, checking in/out guests, and responding to guests’ requests. The position provides that critical first impression to our guests. The candidate must have a natural passion for delivering exceptional service. Welcoming and serving guests in person and over the phone daily is essential in this position. You must be comfortable using a computer to check guests in and out. Must also be able to handle cash and credit card transactions accurately and confidently. Resolving guests issues and be able to have fun is a must. Flexible schedule is a plus.
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Work Location:
- One location
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $17