Clerk 1 - Human Services

Overview

Title: Clerk 1

Office: Human Services 

Under close supervision, performs routine, repetitive clerical work in a variety of functions; does other related duties as required.    

Responsibilities

Responsibilities:

• Manage front (reception) desk – including:
  • Greet visitors
  • Answer multiple phone lines, including County main number, direct calls appropriately and/or provide information as requested.
  • Retrieve voice mail messages/return phone calls or forward to appropriate person or office.
  • Sort and distribute incoming mail
  • Responsible for maintaining: staff destination sheets, copies of employees’ drivers licenses and county car usage

• Timekeeping Responsibilities
  • Receive staff call outs
  • Keep calendar of staff attendance, attendance list for fire drills
  • Compose daily e-mail to supervisors with staff attendance
  • Complete all required payroll duties including running payroll reports and submitting timesheets

• Fixed Asset Inventory Coordinator
  • Maintain electronic fixed asset inventory

• Arrange meetings for Staff including:
  • Room Reservations
  • Ordering Food / Catering
  • Arrange other special requirements

• Back up for Other Functions
  • Advisory Board Membership
  • Back up supply ordering / maintain list of needed supplies

• Division Assistance
  • Will provide assistance to all divisions under Human Services as needed (i.e. creating spreadsheets, follow up communication, project work, etc.)

Qualifications

Qualifications:

Education: college degree desired

Experience: At least one-year prior experience in a related role, providing administrative support and customer service

Knowledge, Skills and Abilities:

• Knowledge of office routines, equipment, and practices after a period of training.
• Ability to comprehend established office routines and department regulations.
• Ability to organize assigned clerical work and develop effective work methods.
• Ability to make simple arithmetic calculations and tabulations.
• Ability to understand, remember, and carry out oral and written directions.
• Ability to perform tasks accurately within prescribed time frames. 
• Ability to work effectively with associates, superior officials, and members of the public concerned with the work of the department.
• Ability to sort, index, file, and pull varied types of materials using an established filing system.
• Ability to operate and perform routine maintenance on office machines and other equipment.
• Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units after a period of training.
• Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position.  American Sign Language or Braille may also be considered as acceptable forms of communication.