What are the responsibilities and job description for the Experienced BDC Representative position at Middletown Chevrolet?
We're Hiring: Experienced BDC Representative | Middletown Chevrolet
Location: Middletown, Connecticut
Job Type: Full-Time
Experience Required: 2 years in an automotive BDC or similar role
Compensation: Competitive base performance bonuses
Are you a motivated, customer-focused professional with a proven track record in automotive BDC operations? Middletown Chevrolet is looking for a seasoned Business Development Center (BDC) Representative to join our high-energy, fast-paced team. If you know how to turn leads into appointments and love the thrill of helping customers find their next vehicle, we want to talk to you!
What You’ll Do:
-
Handle inbound and outbound calls, internet leads, and follow-ups with professionalism and urgency
-
Set and confirm sales and service appointments
-
Maintain accurate customer records in the CRM
-
Work closely with the sales and service teams to ensure smooth customer experiences
-
Follow up with unsold showroom traffic, service-not-sold customers, and internet inquiries
-
Deliver outstanding customer service every time
What We’re Looking For:
-
2 years of BDC experience in an automotive environment
-
Strong communication and organizational skills
-
High energy and a positive, team-oriented attitude
-
Comfortable working with CRM systems and handling high call volumes
-
Driven to meet and exceed performance goals
Why Middletown Chevrolet?
-
A well-established dealership with a strong reputation in the community
-
Supportive team environment with management that values your success
-
Room to grow within our expanding dealership network
-
Health, dental, and vision insurance
-
401(k) options
-
Paid vacation and holidays
Ready to rev up your career? Apply now and become part of a dealership that’s redefining the customer experience — one call at a time.
Submit your resume to ben@middletownchevroletct.com
Questions? Call us at 860-346-9655