IT System Manager – Specialized in ERP System.

About Midea America

Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000 employees and presence in 200 countries, including here in the U.S.

Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America is dedicated to providing practical innovations that surprise and delight, creating moments to cherish at home.

Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance - to make your life a little easier.

Essential Job Responsibilities

·         System knowledge: In-depth understanding of the functions, operating procedures and best practices of ERP and related systems.

·         Technical skills: Familiar with relevant database management systems and programming languages, and able to support developers and operation teams.

·         SCM & Logistics knowledge: Understand the basic concepts and processes of Supply Chain Management and Logistics, including Supply Planning, Demand Planning, Order Management, In & Outbound Transportation, and Warehousing.

·         Project management skills: Ability to lead, manage, and coordinate multiple IT projects to ensure that tasks are completed on time.

·         Data analysis skills: Ability to use data analysis tools (such as Excel, SQL, Python, etc.) for data collection, organization and analysis.

·         Problem solving skills: Ability to identify and analyze problems in the system and propose effective solutions.

·         Communication skills: Ability to communicate effectively with different departments and teams to convey analysis results and suggestions.

·         Collaboration: Act as a bridge between IT, logistics operations, and external vendors to ensure alignment and timely issues resolution.

·         Vendor Management: Manage WMS, TMS and ERP vendors to ensure enhancements and projects meet requirements and deadlines.

·         Reporting: Provide regular updates to stakeholders on enhancement and project status, system performance, and issue resolutions.

·         Detail orientation: Pay attention to details and ensure the accuracy and completeness of data.

·         User training: Ability to provide training and support to system users to help them better use the system.

·         Continuous learning: Willing to continuously learn and update one's knowledge and skills to adapt to the rapidly changing industry environment and technological development.

Required Qualifications

·         Bachelor’s degree in Information Technology, Information Systems, Computer Science, Logistics or a related field.

·         5 years of experience in supporting ERP, WMS, TMS, or similar logistics systems.

·         Strong understanding of supply chain and logistics processes.

·         Proficiency in troubleshooting and supporting enterprise-level applications.

·         Ability to analyze complex data sets and provide actionable insights.

·         Excellent communication and collaboration skills with technical and non-technical stakeholders.

·         Familiarity with systems integration (XML, API, Web Services, etc.), SQL, or reporting tools (e.g., Power BI) is a plus.

Comprehensive benefit package, to learn more, please visit Careers Page (midea.com) 

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.