What are the responsibilities and job description for the Manager Loss Mitigation position at MidFirst Bank - Default?
Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the county. We focus on quality and creating winning teams to execute our mission to be the top performing financial institution in the markets we serve. We are looking for a strong leader that will share in our passion for this mission and lead a team within the Loss Mitigation Department with humility and excellence. As a part of the Loss Mitigation Department, the Home Owner Assistance Fund team is responsible for processing state funds.
As a part of the management team within Loss Mitigation, you will lead a team, focus on operational reliability and efficiency, and create an environment that both engages and equips staff to maximize performance.
Primary Responsibilities Include:
- Oversight of managers and staff to achieve productivity and quality standards
- Establish clear expectations for employee performance
- Identify operational and financial risks, challenge existing strategies, and implement process improvements
- Collaborating with other departments to ensure that loss mitigation efforts are coordinated and effective
- Oversight of operational controls to ensure compliance with investor/insurer guidelines
- Manage various projects and performing other relevant duties as required
- Lead efforts to ensure internal Compliance and Internal Audit findings are appropriately addressed and fully remediated
- Provide periodic analysis and reporting of operational risk trends
- Establish periodic review of highest risk business processes to ensure controls (manual and systematic) are sufficient, designed effectively and working as designed
Minimum Requirements
- Minimum of 5-7 years related leadership experience with a history of success
- Bachelor’s degree in Business-related field
Additional Qualifications
- Aptitude to manage multiple priorities simultaneously and a capacity to work in a deadline-driven environment
- Demonstrated ability to proactively identify and assess risks and opportunities, assess existing controls and recommend improvements or new controls
- Demonstrated success identifying and implementing process improvements
- Excellent verbal and written communication skills as you will be expected to confidently lead meetings and convey information at all levels of the organization
- Ability to clearly communicate department and organizational goals to motivate internal & external teams to meet understand and meet objectives
- Excellent strategic, analytical and creative problem-solving skills, with the ability to work independently and collaboratively
- Ability to exercise discretion and judgement
- Self-motivated, biased for action and adaptable to ambiguity and complexity
- Working knowledge of Microsoft Office programs
**This position is on-site at our corporate campus in north Oklahoma City, therefore, you must to reside in this area in order to be considered for this opening.**
