What are the responsibilities and job description for the Senior Financial Services Manager position at Midland States Bank?
About the Role
The Senior Financial Services Manager will be responsible for leading a team of sales and service professionals to meet and exceed performance targets. This includes individual business development goals, as well as providing mentorship and leadership within the region.
Key Responsibilities
- Directs the work of the staff to effectively identify the financial needs of customers.
- Sets expectations, goals, and career development plans for branch staff, fostering a cohesive and inclusive environment.
- Generates portfolio growth by identifying cross-sell opportunities and coaching the team to deepen and strengthen relationships.
- Integrates business partners into the branch team to drive sales and ensure customer expectations are met.
Requirements
- Minimum 5 years of sales management experience with a proven track record of driving sales.
- Minimum 5 years of retail sales and customer service experience.
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