What are the responsibilities and job description for the Service and Parts Advisor position at Midlantic Marine Ctr?
We are a busy marine dealership seeking a motivated individual to perform the following duties:
- Manage service calendar and schedule service work
- Generate accurate service tickets for customer's boats and assign to technicians
- Parts lookup and over the counter parts sales
- Bill service tickets and collect in a timely manner when required
- Manage and process warranty claims
- Parts ordering and inventory
- Other related duties may be required
Must have good computer skills and good phone/customer skills!
This is a physical job that requires standing and walking especially during our busy season!
Smoke-free and Drug-free environment.
Marine/boat experience not required, but some service background will be required. We will train the right person.
Overtime is offered and will be required during the busy season
Base schedule is Tues-Fri 8am - 4:30pm and Saturday 8-4
Qualifications
- Strong background in inventory management, purchasing, and negotiation
- Proficiency in data entry and inventory control systems
- Excellent customer service skills and experience in procurement
- Knowledge of logistics and sourcing practices
- Familiarity with supply chain management and demand planning
- Previous dealership experience and understanding of order management systems appreciated
- Basic mechanical knowledge and willingness to learn automotive diagnostics
Summary
As a Service and Parts Advisor, you will be a vital link between our customers and our service department, providing exceptional customer service and support. With core skills in inventory management, retail sales, and customer service, you will assist customers with their service and parts needs, ensuring a seamless experience. Your premium skills in automotive diagnostics, negotiation, and sales management will enable you to provide expert advice and solutions to customers. Leveraging your relevant skills in dealership experience, marketing, and organizational skills, you will contribute to the efficient operation of our service department. Join our team and be a key contributor to our success in delivering top-notch service to our valued customers.
Salary : $18 - $20