What are the responsibilities and job description for the IT Specialist Automation Support position at Midway Group?
Job Description
Job Description
- IT Specialist – Automation & Support
The Woodlands, TX | On-Site | $60K–$65K | Full-Time
About the Role
At Midway Group , we’re not just running businesses—we’re engineering efficiency at scale . Across 100 locations in retail, restaurants, and senior living , we rely on technology to keep us agile, competitive, and ahead of the curve .
We’re looking for a hands-on IT Specialist who wants to work directly with owners and lives at the intersection of automation, problem-solving, and IT support . Someone who sees opportunities for optimization everywhere and has the technical know-how to bring those ideas to life.
What You’ll Do
Automate processes using low-code / no-code tools (Zapier, OpenAI, UiPath RPA, web automation) while you work closely with leadership and teams
Troubleshoot IT issues (hardware, network, and software), ensuring minimal downtime. You’ll mostly handle things remotely, but occasionally visit local sites (1–2 times per month) when hands-on work is needed
Integrate & optimize data sources to help teams work smarter
Collaborate directly with owners, partners, and a small IT team to turn business challenges into technical solutions
Work on-site in The Woodlands, TX, with occasional short-distance travel (1–2x per month)
Who We’re Looking For
2–5 years of IT experience (hardware, software, troubleshooting, automation)
Thinks in solutions, not just tasks – You don’t just fix problems, you
What We Offer
60K–$65K (hourly pay)
Monday–Friday, 45 hours / week (occasional on-call support on nights and weekends)
Full benefits : Healthcare, dental, vision, life insurance, 401(k), PTO
Hands-on experience with cutting-edge automation & AI tools
Growth opportunities : You’ll work directly with leadership & have ownership over IT projects
Apply Now!
If you love problem-solving, automating workflows, and working with a small, high-impact IT team, apply today!
Salary : $60,000 - $65,000