What are the responsibilities and job description for the Detail Shop Manager position at Midwest Detail Garage LLC?
Job Overview
We are seeking a dedicated and experienced Detail Manager to oversee our car detailing operations. The ideal candidate will possess a strong background in customer service and detailing services, ensuring that all vehicles meet our high standards of cleanliness and presentation. This role requires exceptional customer service skills, as you will be interacting with clients to ensure their satisfaction. The Detail Manager will also lead a team of detailers, providing guidance and support to maintain operational efficiency. Some aspects of this position can be done remotely out of office.
Duties
- Photograph before/after pictures of vehicles that are detailed
- Fill out invoices of details and communicate with customers during the car detailing process so they are aware of any issues that may occur
- Conduct regular inspections of vehicles to ensure they meet company standards for cleanliness and presentation.
- Manage customer interactions, addressing any concerns or feedback promptly and professionally.
- Oversee inventory management for cleaning supplies and equipment necessary for detailing services.
- Help us update our social media pages
- Collaborate with management to develop strategies for improving service efficiency and customer satisfaction.
Qualifications
- Proven experience in car wash or detailing services is required.
- Strong customer service skills with the ability to communicate effectively with clients.
- Knowledge of buffing techniques and custodial practices is essential.
- Experience with window tinting is a plus but not mandatory.
- Ability to drive various types of vehicles safely and efficiently.
- Strong leadership skills with experience managing a team preferred.
- Attention to detail and a commitment to delivering exceptional quality work.
Join our team as a Detail Manager and play a crucial role in providing top-notch detailing services while leading a dedicated team!
Job Types: Full-time, Part-time
Pay: $18.16 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in New Ulm, MN 56073
Salary : $18 - $20