What are the responsibilities and job description for the Patient Collections Specialist position at Midwest Ear, Nose & Throat Specialists?
Description
Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare.
This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and Facial Plastics. This role will be responsible for managing patient accounts, ensuring their accuracy, and facilitating timely payments while providing excellent customer service. This role requires effective communication skills, collaboration with various teams, and the ability to manage accounts through the collections process.
RESPONSIBILITIES
- Contact patients to discuss outstanding balances and payment arrangements
- Review and ensure accuracy of patient accounts, collaborating with internal teams to resolve discrepancies.
- Process refunds in accordance with company policies.
- Manage and prepare accounts for transfer to outside collection agency.
- Maintain accurate documentation and adhere to all relevant policies and regulations.
- Other duties as assigned
Requirements
BASIC QUALIFICATIONS
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently with attention to detail
- Experience in patient collection or a related field preferred.
Midwest Culture
Here at Midwest ENT, we are committed to respecting every person, acting with integrity, and owning our outlook. We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based. We take responsibility for reinforcing the strength, health, and safety of the communities in which we work and live.
Mentorship & Career Growth
Our team is dedicated to supporting and empowering new team members. Our team has a wide range of experience levels and tenures. We are focused on building an environment that supports knowledge sharing and mentorship.
Work/Life Balance
Our team puts a high value on work-life balance. We believe finding the right balance between your personal and professional life is important. We offer a Monday-Friday schedule. Our business hours are from 8am-5pm. We also provide paid holidays and PTO on an accrual basis. All employees are also provided a paid personal health day. Midwest offers flexibility with full-time or part-time employment.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
Salary : $20 - $23
