Membership Director Country Club

We are searching for the perfect candidate for the role of Membership Director at a private country club that has combination of strong interpersonal skills, sales experience, and a deep understanding of the country club’s culture and operations. Here’s a breakdown of qualities that would make someone ideal for this position:

1. Strong Communication Skills

• Exceptional interpersonal skills: Ability to build and maintain relationships with potential and current members.

• Public speaking: Comfortable giving presentations or conducting tours to prospective members.

• Written communication: Ability to craft engaging, persuasive messages for newsletters, emails, and promotional materials.

2. Sales and Marketing Experience

• Sales background: Proven track record in sales or membership recruitment, with an ability to meet or exceed goals.

• Marketing knowledge: Understanding of both traditional and digital marketing strategies to attract new members and retain existing ones.

• Event coordination: Experience planning member events, mixers, and other social activities to engage current members and attract potential ones.

3. Knowledge of Country Club Operations

• Familiar with the culture: An understanding of the social and professional dynamics of a country club.

• Commitment to customer service: A focus on providing a welcoming, luxurious, and personalized experience for club members.

• Club programs: Knowledge about the variety of services offered by the club (golf, tennis, fitness, dining, etc.) to better sell the membership benefits.

4. Relationship-Building Skills

• Networking: Strong networking abilities to connect with local business leaders and prospective members.

• Member retention: Ability to engage and communicate regularly with existing members to ensure they feel valued and satisfied with their experience.

• Conflict resolution: Skills to handle any member complaints or concerns diplomatically, ensuring high satisfaction levels.

5. Organizational and Administrative Skills

• Attention to detail: Capable of managing records, contracts, and membership applications efficiently.

• Event planning: Experience organizing member events that promote the club’s values and foster relationships.

• Tech-savvy: Proficiency in using membership management software, CRM systems, and social media platforms to track leads, update members, and promote the club.

6. A Strong Understanding of the Local Community

• Community involvement: Active in the local community or social networks to build connections and boost the club’s presence in the area.

• Cultural fit: An understanding of the local demographic and what appeals to potential members.

7. Leadership & Teamwork

• Team player: Ability to work closely with other departments such as operations, golf, food and beverage, and marketing to create an integrated experience for members.

• Leadership qualities: Capable of managing a team or collaborating with other staff to ensure all membership initiatives are carried out effectively.

8. A Passion for the Country Club Lifestyle

• Passion for the industry: A genuine love for the country club lifestyle, golf, social events, and all the offerings that come with membership.

• Enthusiasm for service: A proactive attitude toward making the club experience memorable and enjoyable for all members.

Ideal Background:

• Experience: Several years in sales, membership management, or a similar customer-focused role, ideally in the hospitality or recreation industries.

• Education: A degree in business, marketing, hospitality management, or related fields is a plus.

• Networking skills: Strong connections within the local community and beyond to expand the club’s reach.

In short, the ideal candidate would be enthusiastic, personable, organized, and have the ability to sell the unique value of the country club, while maintaining a high level of professionalism and personalized service to attract and retain a diverse, high-quality membership base.

Job Types: Full-time, Contract

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $50,000 - $75,000