What are the responsibilities and job description for the Returns Clerk position at MIDWEST EQUIPMENT SALES LLC?
Position Summary: Returns Clerk
Company Background
Founded in 2009, Midwest Equipment Sales (“MWE”) is a rapidly growing developer, importer, and distributor of market leading products through two divisions: (1) aftermarket tracks and tires for the small and mid-size equipment industry (the “Tracks & Tires” division), and (2) outdoor power products, such as portable generators, pressure washers and battery products (the “OPE” Outdoor Power Equipment division). MWE markets its products primarily through e-commerce channels, both through its own website portal, as well as leading online retailers (such as Amazon, Lowe’s, and Home Depot).
Job Overview
The Returns Specialist will be a part of our growing Product Recovery team. They will provide expertise in receiving and processing customer returns and support the recovery team on processing returned items back into inventory.
Responsibilities and Duties
- Communicate with drivers and delivery services to receive Inbound Customer Returns.
- Job candidate is expected to be able to interpret work instructions and quality documents to determine how returns are to be processed.
- Ability to process returns in a timely manner.
- Capability to move and handle boxes up to 75 lbs.
- Basic computer knowledge and typing skills.
- Experience in warehouse and receiving docks is a plus.
- Forklift operation, training provided if no prior experience.
Qualifications and Skills
- High school diploma or GED equivalent
- Experienced forklift driver
- Pleasant, personable
- Hardworking with a great work ethic
- Dependable team player
Education / Training Requirements
- High school diploma or GED
- At least 1 year of warehouse or returns experience.
Compensation Package
- Strong benefits
- Competitive pay
- Casual atmosphere
