What are the responsibilities and job description for the Pharmacy Assistant Manager position at Midwest Family Health, Inc.?
About the Role
We are seeking a skilled Customer Relations Specialist to join our team at the Smith Center pharmacy. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.
Key Responsibilities:
Requirements
To be successful in this role, you must possess the following skills and qualifications:
We are seeking a skilled Customer Relations Specialist to join our team at the Smith Center pharmacy. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.
Key Responsibilities:
- Provide exceptional customer service and support
- Assist with the selection of merchandise
- Process customer purchases and payments using the Point-of-Sale system
- Participate in marketing and publicity activities
- Answer phone calls and respond to customer inquiries
- Deliver prescriptions to customers within city limits
- Perform housekeeping duties, including dusting, sweeping/mopping, and rotated restroom cleaning
Requirements
To be successful in this role, you must possess the following skills and qualifications:
- Pharmacy, retail sales, and/or customer service experience preferred; on-site training will be provided
- Promote and adhere to the mission, vision, and values of Midwest Family Health
- Honest, loyal, and trustworthy
- Friendly and energetic personality
- Ability to handle multiple tasks within prescribed timeframes efficiently and effectively
- Ability to take initiative to fulfill the duties and responsibilities of the position
- Must be detail-oriented and able to maintain an organized workflow
- Must be committed to close follow-up and timely completion of all assigned tasks
- Possess advanced computer and data input skills
- Skilled in operation of basic office equipment such as copier, fax, and telephone
- Skilled in the use of Microsoft Office, especially Excel and Word, software
- Ability to become skilled in the use of Pioneer Rx software
- Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers, and superiors in a cordial and professional manner
- Ability to use the cash register and 10-key calculator with accuracy and efficiency
- Excellent math and verbal skills
- Ability to sit and/or stand for long periods of time
- Ability to climb stepladders, bend, twist, and maneuver in tight spaces
- Vision and hearing correctable to normal
- Ability to lift up to 40 pounds
- Ability to read, write, and speak English fluently
- Good short and long-term memory
- Recognize own limitations and seek assistance when required
- Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual
