What are the responsibilities and job description for the Supply Chain Operations Coordinator position at Midwest Industrial Supply, Inc?
Responsible for timely and accurate order delivery to our internal and external customers. An efficient, functional supply chain is the backbone of our success. This role is essential to delivering “best in class” service through processing purchase orders, entering customer orders and managing timely delivery of both.
KRA 1 Purchase Order Processing: Responsible for timely and accurate processing of purchase requests from sales, plant and equipment manufacturing personnel. Maintain accurate tracking information for incoming materials and notify affected personnel immediately of delays. Resolve billing discrepancies with the accounting team to ensure timely payment of invoices.
KRA2: Order Processing: Within the Order to Cash process, responsible for seamless and accurate ordering processing by integrating customer orders into the ERP system. Coordinate with plant, field service and sales personnel to enhance overall customer satisfaction. Assist in maintaining order processing data metrics. Gather data and diagnose issues using leading & lagging indicators as needed. Lead the daily operations call and advise on changes or issues arising from this meeting.
KRA3: Sourcing: Using Midwest's Procure to Pay process, responsible for compliance with company policies. Use data analytics tools to track and report on supplier performance. Identify and evaluate potential vendors and suppliers.
KRA 4: Continuous Improvement: Engage in individual and team Continuous Improvement projects related to order to cash and procure to pay processes. Suggest and implement process improvements to support the company's strategic objectives.
KRA 5: Administrative Efficiencies: Maintain accurate and clear customer/vendor information by utilizing technology where needed. Perform all administrative tasks associated with customer and purchase order entry. Coordinate all freight as required to ensure timely delivery. Analyze trends and identify opportunities to improve.
Experience
Required- 1 year(s): Maintain accurate records of purchase orders, contributing to the smooth processing of invoice payments.
- 1 year(s): Monitor supplier performance, resolving any issues regarding quality or delivery.
- 1 year(s): Maintain accurate purchase records in the ERP system, ensuring compliance with company policies and audit requirements.
- 1 year(s): Communicate with vendors and transportation companies to resolve any issues with deliveries or returns.
- 1 year(s): Managed and tracked raw material shipments, ensuring on-time delivery.
- 1 year(s): Manage the end-to-end supply chain operations, ensuring seamless product flow from suppliers to customers.
Education
Required- High School or better
Skills
Required- Verbal Communication
- Customer Service
- Critical Thinking
- Dependability
- Accuracy
- Decision Making
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
